dawleygroup

Terms and Conditions

These Terms and Conditions (“Agreement”) govern your use of the services provided by Dawley
Group FZC (“we,” “us,” “our”) on dawleygroup.ae. Please review the terms carefully before
using our services. By accessing or using our platform, you agree to comply with these terms.

By using *dawleygroup.ae*, you confirm that you agree to the terms outlined in this Agreement.
If you do not agree, please discontinue use of the platform.

Dawley Group provides a range of services, including:
– Free Zone and Mainland business setup
– Real estate services
– Tax and accounting services
– Insurance brokerage
– Food and Mart services
– Car services

To access certain services, you may need to register an account. You agree to provide accurate
information and to keep your login credentials confidential.

You can place an order by selecting a service or product, providing the necessary details, and completing payment. You will receive confirmation once the order is processed.

You may cancel orders subject to specific conditions, which are detailed in our *Order Cancellation Policy*. Some services may not be eligible for cancellation after processing has started.

We offer delivery services for food, groceries, and other products in specified areas. Delivery times and fees will vary depending on your location and service chosen.

Where applicable, you can opt to pick up your order at designated locations. Notifications will be provided when the order is ready for collection.

You are responsible for ensuring the accuracy of delivery information and for being available to receive your order or service at the specified time.

Some services or products may come with a user guide. It is your responsibility to follow the instructions for proper usage.

You agree to use our platform and services only for lawful purposes. Any misuse or unauthorized commercial activity is strictly prohibited.

We reserve the right to terminate services, cancel orders, or suspend your account if you violate this Agreement or engage in illegal activity.

While we welcome reviews and feedback, users must not post defamatory, false, or harmful content. We reserve the right to moderate and remove inappropriate reviews.

This Agreement remains effective until terminated by either party. You may stop using our services at any time, and we may terminate access if terms are violated.

Our platform is intended for personal use only. You may not use our services for any commercial purpose without our express permission.

Refunds are subject to our *Refund Policy*, which outlines the eligibility and process for refunds.

The prices for services and products are displayed during checkout. Payment methods and applicable taxes will also be outlined before purchase.

Tipping for delivery riders is optional and left to the customer’s discretion.

Our records of transactions and communications are considered final and accurate. In the case of a discrepancy, our records will be the authoritative source.

This Agreement is governed by the laws of the United Arab Emirates. Any disputes will be resolved by the courts in the UAE.

If any part of this Agreement is deemed invalid, the remaining provisions will remain in effect.

We grant you a limited, non-transferable, and non-exclusive license to access and use our platform for personal purposes.

All content, logos, trademarks, and intellectual property on *dawleygroup.ae* belong to Dawley Group or its licensors.

By submitting content (e.g., reviews, comments) to our platform, you grant us the right to use, display, and distribute it as needed.

Our platform may contain links to third-party sites for convenience. We are not responsible for the content or policies of these external sites.

If we provide services related to prescription medications, users will be required to provide a valid prescription in compliance with UAE regulations.

Dawley Pro is our premium membership offering, with terms and benefits provided separately upon subscription.

We periodically offer special promotions, referred to as “Done Out,” which are subject to availability and specific terms.

Earn rewards by participating in certain activities or purchasing services. Rewards are governed by our *Rewards Program Policy*.

We are not responsible for any damages arising from the use of our services, unless otherwise required by law.

You agree to indemnify and hold Dawley Group harmless from any claims or damages resulting from your use of our platform.

We reserve the right to modify these terms at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance.

Our services are provided “as is.” We do not guarantee uninterrupted access or error-free services.

In case of discrepancies between different language versions of this Agreement, the English version will prevail.

If you have any questions, feel free to reach out at:
Dawley Group FZE LLC
Sharjah Publishing City FZ
Business Centre
E311, Sheikh Mohammad Bin Zayed Road, Al Zahia
Sharjah, UAE
Phone: 0555514303
Email: info@dawleygroup.ae
By using our platform, you acknowledge and agree to these Terms and Conditions.